Terms of Service

Welcome to Flow Wellness. By accessing or using our website (flowellness.org) and services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

Services

Flow Wellness provides physician-supervised peptide therapy, medical weight loss programs, NAD+ IV infusions, and related wellness services. All medical treatments are prescribed by licensed physicians and dispensed through licensed compounding pharmacies. Services are available to individuals 18 years of age or older.

Medical Disclaimer

The content on this website is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Individual results may vary. Flow Wellness does not guarantee specific outcomes from any treatment or program. All testimonials and results described on this site reflect individual experiences and are not intended to represent or guarantee outcomes for any other patient.

Patient Responsibilities

As a patient of Flow Wellness, you agree to provide accurate and complete health information during consultations and throughout your treatment. You agree to follow your prescribed protocol as directed by your physician, attend scheduled follow-up appointments, and promptly report any adverse effects or changes in your health status.

Payment & Refund Policy

All pricing is disclosed upfront during your consultation. Payment is due at the time of service or enrollment. Flow Wellness is a self-pay clinic and does not bill insurance directly. We can provide documentation for HSA/FSA reimbursement upon request. Refund policies for specific programs will be discussed during your consultation and outlined in your treatment agreement.

Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Flow Wellness and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Flow Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Erie County, New York.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

Contact

Questions about these Terms of Service? Contact us at:

Flow Wellness
4535 Southwestern Blvd, Suite 207
Hamburg, NY 14075
Email: flowwellnessbuffalo@gmail.com
Phone: (716) 860-1875

See also: Privacy Policy